At DRM Equipment, your satisfaction is our top priority. We know that sometimes things don’t go exactly as planned, which is why we offer a 14-Day & 50 Working Hours Warranty on every equipment purchase. It’s all about giving you the confidence to make the right choice, without the stress.

Here’s how it works:

• 14 Days & 50 Working Hours: After receiving your equipment, you have a full 14 days and 50 working hours to thoroughly inspect it and ensure it meets your needs.

• Hassle-Free Returns & Exchanges: If you’re not fully satisfied, just reach out to us by email before 5 PM PDT on the 14th day, and we’ll take care of the rest. No questions asked.

• Complete Insurance Coverage: Your equipment is covered by full insurance during this period, so you don’t have to worry about accidental damage or mishaps.

• 100% Buyback Guarantee: If you decide to return the equipment, we offer a 100% buyback at the original purchase price (minus any applicable fees or costs), as long as it’s still on your property and in its original, unused condition.

Important Return Guidelines:

To keep things fair and uphold our high standards, we do not accept returns under the following conditions:

• The equipment has been altered or modified in any way.

• The equipment has been damaged or involved in an accident.

• The equipment shows signs of wear or alteration.

• The equipment has been used as collateral or encumbered.

If your return is approved, delivery is on us. Refunds for approved returns are processed swiftly—just give us 1-3 business days for the funds to show in your account.